Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, process, and protect your personal data when you visit our website or purchase products from us.

By accessing our website and/or purchasing from us, you agree to the collection and use of your Personal Data in accordance with this Privacy Policy.

2. Personal Data We Collect

2.1 Definition of Personal Data

Personal Data refers to any information about an individual from which that person can be identified. It does not include anonymized data (such as anonymized IP addresses).

2.2 Information You Provide to Us

We may collect the following types of Personal Data:

a. Contact Data

• First and last name
• Email address
• Billing address
• Shipping address
• Phone number

b. Profile Data

• Username and password created to establish an online account

c. Communications Data

• Messages, inquiries, or feedback sent via our website
• Email correspondence
• Social media communications (including Facebook, Instagram, and WhatsApp)

d. Transactional Data

• Order details
• Order numbers
• Transaction history
• Payment-related information necessary to complete purchases

3. How We Use Your Personal Data

We use your Personal Data for the following purposes:

• To provide products and services you order from our website
• To respond to your questions, requests, or customer service inquiries
• To improve our business operations and website performance
• To prevent, detect, and manage fraud or illegal activities
• To comply with financial, regulatory, and legal obligations
• To send marketing communications, newsletters, service updates, and targeted advertisements
• To improve website content and layout
• To resolve disputes or enforce our agreements

4. Sharing of Personal Data

To provide our services effectively, we may share your Personal Data with trusted third parties, including:

• Financial institutions
• Payment processors
• Verification service providers
• Courier and delivery service providers
• Banks and payment method providers (such as credit card networks)

We only share Personal Data when necessary to provide our products and services or when you have authorized us to do so.

5. Protection of Personal Data

5.1 Security Measures

We implement reasonable security measures appropriate to the level of risk involved in processing Personal Data. These include:

• Physical and virtual access control measures
• Security protocols and policies
• Industry-standard technical and administrative safeguards

These measures are designed to protect Personal Data against unauthorized access, loss, destruction, alteration, or misuse.

5.2 Data Breach Procedures

We maintain procedures to address any suspected Personal Data breach and will notify affected individuals and relevant authorities where legally required.

6. Data Retention

6.1 Retention Period

We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Legal and regulatory compliance
• Accounting and reporting requirements
• Establishment or defense of legal claims

6.2 Account Information

We retain your Personal Data for as long as your account remains active or as needed to provide services, comply with legal obligations, and verify information with financial institutions.